Shipping policy
📦 Shipping Policy
At The Essential Hub, we’re committed to delivering your order as quickly and safely as possible. Please read our shipping policy below for more details.
🚚 Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order is placed and another when it has been shipped.
📍 Shipping Locations
- We currently ship all over India.
- For international shipping requests, please contact us at theessentialhubb@gmail.com or +91-7827341764
⏱️ Estimated Delivery Time
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Delivery times may vary due to external factors (weather, courier delays, festivals, etc.).
💳 Shipping Charges
- Prepaid Orders: Free shipping on all orders.
- Cash on Delivery (COD): ₹149 shipping fee applies.
🔄 Order Tracking
- Once shipped, you’ll receive a tracking link via email or SMS.
- You can also track your order anytime using the “Track Your Order” section on our website.
❗ Delivery Delays
- We are not responsible for delays caused by courier companies, natural disasters, or incorrect address details.
- If your order is significantly delayed, please contact us at theessentialhubb@gmail.com or +91-7827341764
📦 Package Lost or Damaged?
If your package arrives damaged or seems lost:
- Contact us within 48 hours of delivery with photos and order details.
- We’ll assist you with a replacement or refund as per our Return & Refund Policy.
If you have any questions or concerns, feel free to reach out to our support team. We're here to help!